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EAGER AND DRIVEN
OUTSIDE SALES REPRESENTATIVE
 TO DEVELOP HOSPITALITY CUSTOMER BASE
FOR
A SOLID, SUCCESSFUL COMPANY

We welcome college grads with Sales Experience

•SOUTHWEST SUBURBS•

We are a privately held national company with historical recognition in Chicago.  We are looking for a Sales Representative to expand sales revenue and profits by selling our linen rental and services to target hospitality prospects in Southwest Suburbs. This position will report to the Area Sales Manager.

Responsibilities:
You will be responsible for a sales process which includes but not limited to cold calling, telephone/direct mail prospecting, relationship initiating, needs analysis, preparing and presenting proposals, and selling contracts.  The Sales Representative is expected to develop and maintain high level product knowledge and effectively communicate the benefits, advantages, and features of our services and products.  This is a true “hunter” role.
Our company believes strongly in training and the Sales Representatives will be given every opportunity to excel by working closely with their Sales Manager and others in the company to provide them the necessary tools to be successful.   Continued personal development by company sponsored training, as well as sales seminars and classes offered outside the company are ensured.  We value smart, outgoing, resourceful individuals and are looking for candidates that can grow with our company.

 Requirements

• 1-2 years in a Sales Representative role +
• BS/BA Degree
• Computer proficiency in Word, Excel CRM and Outlook

The self-motivated, highly organized, personable individual who is goal oriented will have a great future with our growing and stable organization.  A recent grad that shows promise and a track record of achievements through their life experiences will be considered.

Compensation includes base salary, commission, monthly car allowance and mileage.  A full benefit package which includes health, dental, 401K, and pension plan is provided. Cell phone and laptop provided.
                                               
Send resume only in Word Doc to: joel@cmcconsult.com

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Our client is an established company with a history of success in Chicago. Due to growth; they seek a Continuous Improvement Change Agent to implement and manage Continuous Improvement strategies, processes, and projects using Six Sigma, Lean and Kano principles in a sales and service operations environment. This role will report directly to the Vice President, Customer Services and Systems. The ideal candidate has outstanding technical skills that include strong systems background, while at the same time a consultative and persuasive communication style to work closely with vendors, customers, sales, marketing, supply chain and credit and collections. This is an excellent opportunity to “own and improve processes” for a company that is innovative and moving forward.
Responsibilities:

• Lean Principles: Apply advanced Lean principles (Value Stream Mapping, 5s. Standard Work Cellular Flow, Pull Replenishment, Demand and Production Smoothing and Total Productive Maintenance) to define and implement process improvement for sales and service operations.
• Six Sigma Principles: Apply Advanced Six Sigma principles (DMAIC approach, SIPOC, Process Capability, Root Cause Analysis, Normal and Non-Normal data Statistical Analysis, Failure Modes, Design of Experiments) to define and implement process improvements.
• Leadership: Role model for excellence to embed CI within the organization and develop sustainable CI/Lean practices within the business.
• Continuous Improvement: Work closely with business leadership as well as functional and cross-functional teams to identify opportunities for improvement.
• Project Management.

Requirements:

• Bachelor’s degree in Technology, Engineering or Business Administration. MBA a plus.
• 5 years of progressively responsible experience in the Continuous Improvement field.  5+ years of Sales, Brand/Marketing and Operations/Supply Chain Management experience.
• Service and/or technology driven company experience desired.
• Business systems development preferred
• 2 years+ of work experience using Lean principles, Six Sigma, LSS, & Statistical Analyses.
• Black Belt certification required.
• Excellent written and verbal communication skills required.

Join one of the “Top 100 companies to work for” and make a difference with this exciting role.


For more information, please send resume in Word doc only to our exclusive recruiter:   debbie@cmcconsult.com

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SALES MANAGER
High Energy Leader
to
Manage Our Outside Sales Team
3 Years Management Experience
• Livonia, MI•

Our client is a privately held 5th generation service leader with plants throughout the United States. Stability and success have made them a leader in their service industry.  We are looking for an aggressive, confident and “winning" Sales Manager who can speak to their results and has demonstrated an ability to lead and motivate others to succeed. 
In this autonomous and visible role; the individual we seek must be highly proactive, creative, and resourceful; always thinking two steps ahead.  They must understand the importance of high expectations and sense of urgency while taking ownership and accountability for their team. This person must exhibit personality traits that include high sociability, energy, good ethics and drive.
Responsibilities:

• He/She is responsible for generating new sales through the sales force to attain the area goals.
• Recruit, hire, train and coach a team of five (5) sales representatives who report to him/her directly.
• Day travel, including areas surrounding Detroit, MI and Northwest Ohio Region.
• Cold calling with the team on targeted customers in the medical and hospitality industries.
• Implementing the marketing plan and making recommendations aimed at achieving optimum sales and profitable results.
• Provide innovative leadership and salesmanship allowing penetration into key market segments.
• Working to position the company as the valued leader in the market segments in which we choose to compete…and more responsibilities.

 Requirements:

• Bachelor’s degree.
• 3-4 years in a sales management role with experience in direct management of outside sales representatives.
• “Hunter" sales mentality and service industry experience.
• Ability to foster relationships with the General Manager, National Sales Manager, direct reports, customers and others at their level.
• Experience with database systems.

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Dynamic, privately-held confectioner recognized as “One of the Top Companies to Work for in Chicago” has an outstanding newly created position for a consultative professional who is a confident, persistent, self motivated innovator.  This key person will report directly to the Vice President, Customer Services and Systems. The goal of this integral position is a commitment to provide leadership of the customer care team.  Accountabilities include building customer satisfaction and relationships through order entry, order management, problem resolution, sales support, feedback, complaint management and goodwill activity. 

RESPONSIBILITIES:

• Set vision and support the Customer Service Mission Statement: To create and deliver the finest experience by exceeding all expectations: Providing unparalleled value with integrity, respect, insight and a passion for our customers.
• Develop operational marketing and sales plans for daily, weekly, monthly and annual activities and objectives. Forecast future requirements and develop long-range strategic planning, extending out three years.
• Set objectives and goals during the budgeting process for the customer care areas. Review and evaluate operational budget against actual financial performance.
• Determine staff hours, number of personnel, and parts and equipment required for service call.
• Develop an outbound “goodwill” team that proactively calls customers to determine service levels and customer satisfaction.  Proactively track current state of customer satisfaction for sales reps as well.
• Develop an Up-Sell strategy for the call center to increase sales revenue. Develop incentive plans for the partner’s performance in this area.
• This position will serve as an “Attached Team Member” on the Fund Strategic Business Unit team, with accountabilities tied to fund raising growth and development initiatives.

REQUIREMENTS:
Education: BS degree, BA degree or equivalent in applicable business related field. MBA a plus.
Experience:    7+ years in a “hands on” leadership role within manufacturing, or distribution environments preferred.   Supply chain and inbound call center experience desirable.  Outstanding communication skills required for continuous contact with business to business customers, outside vendors and internal staff.  This individual must have systems experience including metric measurements.

If you get satisfaction from delivering results, making improvements in our customers’ experience and leading a customer care team to success; please send a cover letter and resume in Word to:
sherri@cmcconsult.com